FAQ

Product & Fabric Q.

Q; Is the fabric 100% cotton?

Yes – all our Signature Tees are made from 100% premium cotton, Cotton Lycra,  as mentioned in the description and title.

Q. Will the color fade, bleed, or shrink after wash?

No – the fabric is pre-tested for color fastness and shrinkage. Wash and wear with confidence. 

Q. How do I wash my EPG T-shirt?

Machine wash cold with similar colors Do not bleach Tumble dry low or line dry Warm iron if needed

 Q. Will the T-shirt lose shape?

 No – our tees are designed for shape retention. They don’t sag, warp, or shrink out of proportion. Sizing & Fit

Q. How do I choose my size?

Pick your usual size – our fit is honest and consistent. (M fits like an M). CHECK SIZE CHART

Q. What if my size doesn’t fit?

No worries – we offer 30-Day Free Exchange. Ordering & Offers

 Q. How can I order more than 1 color?

Simply select the size and color, add to cart, and repeat for other colors.

 Q. Do you have any offers running?

Yes – our Buy 2 Get 1 Free offer is live. Launch price: ₹699 each. (Extra 10% OFF on prepaid orders.) All offers mentioned on the product pages.

Q: Can I order my tees on WhatsAPP?

Yes – message us on 88820 62848 (Mon–Sat, 10am–6pm) and we’ll help you place the order. Delivery & Shipping 

SHIPPING & DELIVERY Q

Q. How long will delivery take?

Typically 3–6 working days, depending on your location.

 Q. Do you charge for shipping?

 No – we offer Free Shipping on prepaid orders across India.

 Q. Can I track my order?

Yes – you’ll receive a tracking link once your order is shipped. Exchanges & Returns 

Q. What if I don’t like the product?

 No problem – we offer No-Questions-Asked 30-Day Returns.

Q. How do I request an exchange or return?

It’s simple: Call/WhatsApp us at 88820 62848 (Mon–Sat, 10am–6pm) Or email us at sales@epg.in 

Q. Do I have to pay for return shipping?

No – we’ll arrange free pickup for your exchange/return. Support 

REFUND PAYMENT / EXCHANGE TIME

Q. When will I get my refund ?

You will get your 100%  refund in 2-4 days working days of request/pickup of tees. 

Q. When will I Get my exchange tee ?

The exchange tee , in color or size , will be shipped in 1-2 days of your request, and you will be given the tracking details on email/WhatsApp.

 

CUSTOMER SUPPORT Q

Q. How can I contact you?

WhatsApp/Call: 88820 62848 Email: sales@epg.in (Mon–Sat, 10am–6pm)